Frequently Asked Questions
Everything you need to know about shopping with Flying Out.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are my personal details secure?
Yes, we use industry-standard SSL encryption to protect your data. We do not store your credit card information on our servers, ensuring a safe shopping experience.
Do you offer international shipping?
Yes, Flying Out ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.